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Cost Cutting at Google: No Gifts for AdSense Publi


Google is extremely serious about cutting costs in times of recession. They have reduced the hours of its free cafeteria service of employees, scaled back their holiday celebrations and also cancelled the annual Christmas gifts for AdSense...
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Social Media Study, Customer Care Benchmarking


The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...
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Go Channels!


Indirect channels are the future of distribution for SaaS applications. That's a bold statement - to date not very many software as a service companies have great track records of working with partners, as I talked about in my earlier post reacting...
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Featured Ideas on CRMFYI


Since its introduction in 2006, the Salesforce IdeaExchange has been a powerful source of customer involvement in improving Salesforce.com. Part of the success of the IdeaExchange has been opening the mic and letting every person have their say. ...
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Export all your Files from Google Pages as a Zip


Learn how to export all your files and documents from Google Page Creator as a zip archive for personal...
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Appirio backed by Sequoia Capital


In our first blog post as a Sequoia-backed company we thought wed answer a question weve been asking ourselves: What changes about Appirio? What doesnt? ...
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